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Indonesian healthcare is in the middle of the largest operational digitization wave in its history. SATUSEHAT is integrating tens of thousands of facilities; EHR adoption has to move from 16% to an 87% target; UU PDP has made patient data access controls a legal requirement; telemedicine regulation is crystallizing around Ministry of Health Circulars. We design and build digital products for hospital groups, clinics, digital health platforms, and health-insurance operators who have to deliver on every one of those fronts, at once, for the patients in front of them now.
Every Indonesian hospital leader is navigating the same problem: fragmented legacy systems, SATUSEHAT integration pressure, UU PDP compliance obligations, a Ministry of Health EHR target, and patients who expect the same app-native experience they get from their bank. We've been building for SEA healthcare since KlikDokter, one of our earliest named engagements, and we've watched the sector grow from 'consumer-first digital health' to 'regulated, FHIR-aligned, integrated clinical operations.' We build the digital products that let hospital and clinic operators deliver care at modern expectations without breaking the compliance surface underneath.
Signature Visual
Horizontal 5-stage patient journey (pre-visit → arrival → care → discharge → ongoing) with a compliance spine showing SATUSEHAT, UU PDP, BPJS, and telemedicine circular touchpoints. Coming soon.
Four phases shaped by the industry where 'reliable, compliant, usable' have to all three be true.
We map the clinical and operational surface. Which systems exist (HIS, RIS, LIS, ERP, EMR vendors), where are the fragmentation points, what does the SATUSEHAT integration plan look like, where is UU PDP compliance strong and where is it exposure? Clinician workflows shadowed; regulatory surface inventoried.
Patient-facing and clinician-facing products designed separately. They serve different jobs and operate under different constraints. Bahasa-first patient experience; efficient clinical workflows for clinicians. SATUSEHAT integration points and UU PDP access controls treated as design inputs, not afterthoughts.
Senior product engineers with healthcare domain exposure. FHIR-aligned data models, clinician-in-the-loop review where AI is involved, integration tests against real SATUSEHAT endpoint contracts, UU PDP access-control test coverage from the first deploy.
Handover to your clinical, IT, and compliance teams. Runbooks aligned to your incident response posture, SATUSEHAT integration monitoring, UU PDP audit export workflows, ongoing partnership for new modules and regulatory evolution.
Four disciplines that together let Indonesian healthcare modernize without losing clinician trust.
Mobile and web products for patients: discovery, scheduling, pre-visit intake, teleconsultation, prescription fulfillment, follow-up. Built Bahasa-first and WhatsApp-wired, because that's where Indonesian patients are.
Digital products for the clinical and operational team: scheduling, bed management, order sets, discharge summaries, handoff tools. We design with clinicians, not about them.
Production integration with SATUSEHAT endpoints, FHIR R4 resource mapping, idempotent writes, retry-safe, monitoring-wired. Conformance testing against real endpoint contracts.
Access controls, data-subject endpoints, audit trails, consent management, built in from the first deploy. Export formats aligned to UU PDP data-subject requests and internal audit needs.
One long-standing Sprout engagement plus the market shape of the largest healthcare digitization wave Indonesia has seen.
We have built and evolved the product surface for an Indonesian digital health platform across years of engagement: patient discovery, booking, telemedicine, pharmacy integrations, content operations. One of Sprout's earliest named engagements in the sector; featured publicly on sprout.co.id.
Indonesia's Ministry of Health has set a national hospital EHR adoption target of 87% by end-2026, against a current baseline of roughly 16%. The delta can't close without document-digitization, FHIR-aligned integration, and clinician-workflow products. Hospitals that start now finish on time.
Primary care facility integration with SATUSEHAT reached 91% and hospital integration 95% as of early 2026, covering around 270 million patient records. For operators, this means the platform is the default data backbone, and any digital product that ignores the SATUSEHAT contract is building toward incompatibility.
FHIR R4 resource mapping, endpoint authentication, idempotent writes, retry and reconciliation. The integration architecture that gets a hospital from 'we're building toward SATUSEHAT' to 'we're integrated and audit-ready.'
What UU PDP requires for patient data, and how to design access controls, consent, and data-subject endpoints into a healthcare product from the first sprint.
Why WhatsApp matters more than a consumer-health mobile app for most Indonesian patients, and the product-engineering decisions that make WhatsApp-native patient experiences reliable and compliant.
Tell us the state: a patient-facing product, a SATUSEHAT integration, a clinician-workflow rebuild, a UU PDP remediation, a telemedicine launch. We'll scope a starting engagement with SATUSEHAT and UU PDP in scope, and clinician involvement in the design loop from the first discovery session. Worst case, you get a clear no. Best case, you get a healthcare product partner whose work your clinicians actually want to use.
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